Delivery & Returns
Please contact me directly via the contact form regarding any interest you may have in pieces listed in the catalogue. Some items are held in stock but most of the jewellery is made to order. If an item is in stock it will be dispatched as soon as possible, usually within 7-10 days from placing the order. Items that need to be made will be delivered in
4-6 weeks.
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If you are interested in a special commission piece you are welcome to contact me, again via the contact form. I only take on a limited amount of custom work and reserve the right to accept or decline as I see fit.
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Orders can only be sent within Namibia. All orders are sent using Coastal Courier Services. For any orders outside of Namibia, special areangements can be made with me directly.
It is your responsibility as the customer, to ensure you are there to sign for delivery of the goods when sent by Coastal Couriers Services. You must supply a correct and complete delivery address. Once the goods have passed to Coastal Couriers, I cannot be responsible for delays in delivery, loss or damage of parcels.
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Due to hygiene, no jewellery pieces can be returned once received.
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Any goods that have been specially commissioned, customised or personalised to order cannot be returned.
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No jewellery will be dispatched without full payment.